SimpleClinic Patient Portal and Mobile App

​​Setting Up your Patient Portal:

First time users click here: https://patient.simpleclinic.net 

• click 'create an account' and follow the prompts, ensuring you enter your email address and a strong password (including capital letters, numbers and characters). This email address needs to be the same as the email address that is saved on your patient file with the clinic - as this is part of the identification step. 

• You will receive an email from support@simpleclinic.net with subject heading "Your verification link", click on that link to verify. 

• You will then need to go back to https://patient.simpleclinic.net, select 'Sign In' then enter the email and password you selected when creating the account. 

• For quick future access just visit our website to login:

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​Setting Up your Mobile Patient Portal:

The SimpleClinic Patient Portal mobile app is currently only available on the Apple iStore and only accessible via link.

Using the SimpleClinic Patient Portal mobile app you can:

• View, print & re-order prescriptions (with online payment)

• Make an appointment

• Log diet tracking information

• Track supplements 

​Note: Some features are only available after a favourite clinic and favourite prescription are selected.  

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Use the link below to access the app:

https://apps.apple.com/us/app/simpleclinic-patient-portal/id6756026633

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Logging In

Once downloaded -> log in to the app using your patient portal username and password.

A user account will need to be created in the web version of the Patient Portal first,

an account cannot be created in the app.

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​Clinics

View all linked clinics on the Clinics tab -> select a Favourite Clinic

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Prescriptions

View all prescriptions from all clinics in the Prescriptions tab.

-> select a favourite prescription to be able to track supplements. 

Click on the eye icon next to a prescription to view the full prescription in an external web page

-> select Done in the top left hand corner to return to the app.

Diet Diary

Select the plus (+) button to add meals to the diet diary. The view will default to the current date, use the arrows next to the date field to go back up to 7 days. 

Select an option to add meals -> either add text, which can also be voice dictation, or upload a photo and AI will calculate macro and micro nutrients. Values will be more accurate depending on the level of data entered and how clearly the food can be seen in the photo. Once meals are entered they can be re-selected for easy entry next time as below. 

Select the meal - breakfast, lunch, dinner, snacks - and then enter the meal details or select a recently entered meal. Scroll to the bottom of the screen to select Submit when done.  

To delete an entry -> slide the item across to the left and select the delete button that appears as below. 

Supplements

Select the tick next to your supplement (from your favourite prescription). A grey tick means not taken, a green tick means taken - as below. Use the arrows next to the date field to change from the current date. 

Profile

Select your Profile from the top right hand corner in the app. 

Enable Health Metrics sharing to share calories, heart rate, sleep and steps data with your favourite clinic. 

Enable in app notifications to receive in app notifications prior to next appointments.  

Updates 

The app must always be updated to the latest version to get the latest features. You may be prompted when there is a new version to update (depending on your device and settings).